Last updated: April 22, 2026
By accessing or using TunnelHQ ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance.
TunnelHQ provides infrastructure and VPN monitoring, alerting, and related tools. We strive to maintain high availability but do not guarantee uninterrupted access. You are responsible for your use of the Service and the data and credentials you provide.
You must provide accurate information when creating an account and keep it updated. You must be at least 18 years old (or the age of majority in your jurisdiction) and have the authority to bind yourself or your organization to these terms. You are responsible for maintaining the confidentiality of your account credentials.
You agree not to:
We may suspend or terminate your access if we reasonably believe you have violated these terms or pose a risk to the Service or others.
You retain ownership of the data you submit to the Service. You grant us the license necessary to operate the Service (e.g., to run checks, store results, and send alerts). You are responsible for ensuring you have the right to use any credentials or configuration you add. We handle sensitive data in accordance with our Privacy Policy.
The Service, including its design, code, and branding, is owned by us or our licensors. You may not copy, modify, or create derivative works of the Service except as permitted in writing. Feedback you provide may be used by us without obligation to you.
The Service is provided "as is" and "as available". We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee that the Service will be error-free, secure, or uninterrupted. You use the Service at your own risk.
To the maximum extent permitted by law, we and our affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or use, arising from or related to the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim (or one hundred dollars if greater).
You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these terms, or your violation of any third-party rights.
You may close your account at any time. We may suspend or terminate your access for breach of these terms, non-payment, or for operational or legal reasons, with notice where practicable. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (e.g., disclaimers, limitation of liability) will survive.
These terms constitute the entire agreement between you and us regarding the Service. Our failure to enforce any right does not waive that right. If any provision is found unenforceable, the remaining provisions remain in effect. We may assign these terms; you may not without our consent.
For questions about these Terms of Service, please contact us through the support or contact options provided in the Service.